FAQ & Site Info

About

Thank you for visiting my store!

If you have questions about a particular product, please follow the link "Contact Seller" to contact us. The "Contact Seller" is located in the SELLER INFORMATION section on each product page. If you are currently viewing the product on the Desktop Site version, you can also select the "contact" link at the bottom of the page, and it is available on all pages. We usually respond to customers’ messages within 24 hours on business days. Please make sure your email address is correct to be sure you receive all correspondences.

QueenStreet-91 is a small family-owned business. We believe providing good service to customers and processing orders in a timely manner are the way to sustain our small business. We do our best to ship customers' order within 3-5 business days, sometimes less depending on the inventory.

HOURS OF OPERATION

Monday - Friday, 8 am to 6 pm
Saturday, 8 am to 2 pm
Sunday & public holidays, CLOSED

The above is based on the time zone in China.

While we sell locally, we would love to share with you and others online our jewelry collection, which ranges from everyday casual items to formal. Some of our items are handcrafted. Jewelry is an important part of every culture, serving several purposes that are deeply significant to each of us. Our main focus is to help the wearers of our jewelry proclaiming their social status, marking their achievement or personal expression.